Privacy

Privacy Policy

Last Updated: January 2026

Krendosher Properties Ltd ("we", "us", "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when:

• Completing contact forms on our website
• Requesting property management services
• Communicating with us via email or telephone
• Subscribing to our mailing list
• Creating an account or profile
• Making inquiries about our services

This information may include:

• Name and contact details (email, phone number, address)
• Company name and business information
• Property details and specifications
• Financial information (for invoicing purposes)
• Any other information you choose to share

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and device identifiers
• Browser type and version
• Pages visited and time spent on pages
• Referral source and navigation patterns
• Operating system information

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our property management services
• Communication: To respond to your inquiries and communicate about our services
• Account Management: To manage your account and process transactions
• Marketing: To send promotional materials and updates (only with your consent)
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Analytics: To analyze website usage and improve user experience
• Security: To detect and prevent fraudulent activity and security breaches

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to fulfill our contractual obligations
• Legitimate Interest: Processing necessary for our legitimate business interests
• Consent: Where you have provided explicit consent
• Legal Obligation: Processing required by law or regulation

4. Data Sharing and Disclosure

4.1 Sharing with Third Parties

We may share your information with:

• Service providers and contractors (maintenance, cleaning, security services)
• Professional advisors (accountants, solicitors, insurers)
• Payment processors and financial institutions
• Government and regulatory authorities when required by law

4.2 Data Protection Measures

All third parties are contractually obligated to maintain data confidentiality and security standards equivalent to our own.

5. Data Security

We implement comprehensive security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure password protocols and authentication
• Regular security audits and assessments
• Access controls limiting data access to authorized personnel
• Firewalls and intrusion detection systems

While we maintain rigorous security standards, no method of data transmission is entirely secure. We cannot guarantee absolute security, but we commit to industry best practices.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary depending on the nature of the data and our legal obligations:

• Service data: For the duration of the service relationship plus 6 years (for tax/audit purposes)
• Contact inquiries: Up to 12 months unless converted to a service relationship
• Marketing preferences: Until you unsubscribe
• Website analytics: Up to 13 months

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

7.1 Right of Access

You have the right to obtain a copy of your personal data held by us at any time.

7.2 Right to Rectification

You may request correction of inaccurate or incomplete personal data.

7.3 Right to Erasure

You may request deletion of your personal data, subject to certain legal exceptions.

7.4 Right to Restrict Processing

You may request that we limit processing of your personal data in certain circumstances.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format.

7.6 Right to Object

You may object to processing of your personal data for marketing or other purposes.

7.7 Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at management@krendosher.com or write to our address provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. We use:

• Essential Cookies: Necessary for website functionality
• Performance Cookies: For analytics and website improvement
• Marketing Cookies: For targeted advertising (with consent)

You can manage cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

11. International Data Transfers

Your personal data is primarily processed and stored within the United Kingdom. In exceptional circumstances where we transfer data internationally, we implement appropriate safeguards including Standard Contractual Clauses or other adequacy mechanisms approved by the UK Information Commissioner's Office.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services following such modifications constitutes your acceptance of the updated Privacy Policy.

13. Data Protection Officer and Contact Information

For privacy-related inquiries or to exercise your data protection rights, please contact:

Company Registration Details:
VAT Number: GB274930185
Company Registration: 11847293

14. Right to Lodge a Complaint

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):